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Leading with AI

Stories of bold leaders meeting the moment

Stories of bold leaders meeting the moment

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Quarterly Executive Survey on AI

AI Survey: Never Mind the Skeptics

AI Survey: Never Mind the Skeptics

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Energy

Will vs. Wallet: Consumers Want Green Energy, but Not at Any Cost

Will vs. Wallet: Consumers Want Green Energy, but Not at Any Cost

AI in Customer Service

Generative AI’s Potential to Improve Customer Experience

Generative AI’s Potential to Improve Customer Experience

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Bold steps forward.

See how we’ve helped ambitious clients achieve extraordinary outcomes.

Featured client success story

Sales blueprint puts IT Services Co.'s growth back on track

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Agile Enterprise

Agile Enterprise

Become faster, more flexible, and intensely customer-focused

Featured client success story

Food Co. jump-starts growth with return to core brands

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Elements of Value®

Elements of Value®

Understanding what your customers truly value helps you differentiate your offering and gives you more pricing power and bigger market share. Elements of Value identifies what matters most and helps you deliver it effectively.

Featured client success story

Omnichannel strategy boosts fashion company

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Bain Omnichannel Strategy

Bain Omnichannel Strategy

Seamlessly integrate physical and digital worlds to deliver outstanding and often previously unimaginable customer experiences that lead to profitable growth.

Helping fast-moving innovators scale with purpose.

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Our Latest Insights

AI and Sustainability: The Power of Integration

Three practices will help companies deploy a more carbon-conscious “eco-AI” approach to their technology and sustainability priorities.

Taking a Globally Orchestrated Approach to Digital Disruption

New technologies such as generative AI, quantum computing, and climate technology require unique but complementary managerial muscles.

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